Privacy Policy

This policy explains what personal data HRVN s.r.o. processes when you visit hivepal.app, create an account or use Hive Pal, and what rights you have.

We process personal data in accordance with Regulation (EU) 2016/679 (the GDPR) and Slovak Act No. 18/2018 Coll. on the protection of personal data, as amended. The operator of this website is HRVN s.r.o.

Controller and contact

The controller of your personal data is HRVN s.r.o. For any question about this policy, to exercise your rights or to object to processing, write to info@hivepal.app.

What we process and why

We process only the data each purpose needs, and only for as long as it is needed. The legal basis for each purpose is given in brackets.

Account and application data

When you register we process your name, email address, a hash of your password and the apiaries, hives, inspections, harvests and other records you enter. We use this data to provide the service you asked for and to secure your account (Art. 6(1)(b) GDPR).

Website analytics

We measure how the public site and the application are used with Umami, which we run on our own infrastructure at umami.hrvn.eu. Its tracker sets no cookie and writes nothing to your device. It sends the page address, the referring page, your browser language, screen size and a short-lived session identifier derived from a salted hash of your IP address and user agent; the raw IP address is not stored. We use this to see which pages are used and to improve them (legitimate interest, Art. 6(1)(f) GDPR). You can object at any time — see "Analytics and your choice".

Error and performance monitoring

We use Sentry for error reports and Grafana Faro to measure page speed. They record technical information about a failing request or a slow page: the error message and stack trace, the page address, browser and device type and the time. Neither sets a cookie. We use them to find and fix defects and to keep the application fast (legitimate interest, Art. 6(1)(f) GDPR).

Product updates

If you ticked the newsletter box during registration or in your account, we use your email address to send occasional product updates and beekeeping tips. This is based on your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time in your account settings or through the unsubscribe link in every email.

Server logs and security

Our servers keep short-lived technical logs (IP address, time, requested address, response status) to operate the service, diagnose faults and defend against abuse (legitimate interest, Art. 6(1)(f) GDPR).

Cookies and device storage

We do not use advertising, profiling or cross-site tracking cookies. Nothing non-essential is stored on your device, which is why you see no cookie consent banner. What we do store:

  • A session cookie once you sign in, so the server knows you are logged in. It is strictly necessary (Art. 6(1)(b) GDPR) and is removed when you sign out or it expires.
  • A sidebar_state cookie that remembers whether the navigation sidebar is collapsed. It is a functional preference and never leaves the application.
  • Your theme and interface language in your browser's local storage, so the site opens the way you left it. These preferences stay on your device.

We do not load advertising networks, social plugins, embedded trackers or third-party web fonts. Web fonts and application assets are served from hivepal.app; the analytics and error-monitoring services described above are the only external services involved.

Analytics and your choice

Analytics and your choice

Analytics is based on our legitimate interest, so you have the right to object. Switch it off below: the tracker stops sending data immediately and the setting is stored in this browser only. Turning analytics off does not affect your account or the service.

Analytics on

The choice is saved in this browser only. Clearing site data turns analytics back on.

How long we keep data

Account and application data is kept while your account exists and is deleted or anonymised when you delete it, unless the law requires us to keep it longer. Analytics and monitoring records are kept only for as long as needed to evaluate them and are then deleted in the normal course of running those systems. Server logs are rotated regularly and kept only briefly.

Who we share data with

We do not sell personal data. We share it only with processors that help us run the service — hosting, error monitoring and email delivery — under data-processing agreements and only for the purposes above. Where a processor handles data outside the EEA, the transfer relies on an adequacy decision or the EU Standard Contractual Clauses. Public authorities receive data only where the law requires it.

Your rights

You have the right to access your data, to have it corrected, deleted or restricted, to receive it in a portable format, to object to processing based on legitimate interest (including analytics) and to withdraw consent at any time without affecting processing already carried out. Write to info@hivepal.app and we will answer within one month.

If you believe we have handled your data unlawfully, you can complain to the Slovak supervisory authority: Úrad na ochranu osobných údajov Slovenskej republiky, Hraničná 12, 820 07 Bratislava 27, dataprotection.gov.sk.

Deleting Your Data

You can delete your account and all your data at any time, either in the app or by sending us a request. How to delete your data

Security

We apply technical and organisational measures to protect personal data against loss, alteration and unauthorised access, and review them regularly.

Changes to this policy

We update this policy when what we do changes. The date below shows the last revision.

Contact

For any question about the protection of personal data, contact us at: info@hivepal.app

HRVN s.r.o. | Last updated: 11/9/2026